Store Policy

This Agreement regulates the rights and obligations of the Parties concerning the sale and delivery of the product(s) ordered electronically by the BUYER from the SELLER’s website, in accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation.

 

Prices displayed on the WEBSITE represent the final sales prices, inclusive of taxes, and remain valid until updated. Time-limited offers are valid until their specified expiration date.

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4. GENERAL PROVISIONS

 

 

1. The BUYER declares that they have read and understood all preliminary information regarding product characteristics, sales price, payment and delivery terms on the WEBSITE, and have confirmed this information electronically.

2. Each product shall be delivered to the BUYER or a person/institution designated by the BUYER within a maximum of 30 days, depending on the delivery location.
   If delivery cannot be completed within this period, the BUYER may terminate the Agreement.
   (If cancellation is requested within the first 15 days, a 20% deduction applies and return shipping costs are borne by the BUYER.)

3. In cases of force majeure or circumstances preventing delivery, the SELLER shall inform the BUYER. The BUYER may choose to cancel the order, accept delivery of a substitute product, or postpone the delivery until the obstacle is removed.

4. The BUYER must inspect the product at the time of delivery and refuse the shipment if any damage or defect is detected.

5. Unauthorized use of a credit card by third parties does not impose liability on the SELLER if it occurs without the SELLER’s fault or negligence.

6. The SELLER may contact the BUYER for order and payment confirmations via the contact information provided.

 

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5. RIGHT OF WITHDRAWAL

 

 

The BUYER has the right to withdraw from this Agreement within 14 days from the date of delivery, without providing justification or incurring a penalty.

 

To exercise this right, the BUYER must notify the SELLER via a clear written statement (e-mail or letter).

 

Returned products must be unused, undamaged, and complete with all accessories and packaging. Shipping costs for returns are borne by the BUYER.

 

 

 

 

6. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE USED

 

 

The right of withdrawal cannot be exercised for the following products:

 

• Custom-made or personalized items,

• Products opened after delivery for hygiene or health reasons,

• Software, audio or video recordings, and digital media,

• Printed books, magazines, and similar publications,

• Toner, ink cartridges, and supplies once packaging is opened.

 

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7. DEFAULT AND LEGAL CONSEQUENCES

 

 

If the BUYER defaults on payment, they shall be liable for interest and fees determined under their credit card agreement with the relevant bank.

In case of default, legal expenses incurred for collection are also borne by the BUYER.

 

 

 

 

8. COMPETENT COURT

 

 

In disputes arising from this Agreement, the BUYER may apply to the Consumer Arbitration Committee or Consumer Court within the monetary limits established by law, based on their place of residence or where the transaction occurred.

 

 

 

 

9. EXECUTION

 

 

This Agreement becomes effective upon the BUYER’s electronic confirmation and completion of payment for the order on the WEBSITE.

By confirming payment, the BUYER is deemed to have accepted all terms and conditions of this Agreement.

 

 

 

SELLER: Fırat Neziroglu

BUYER:

DATE: